Customer Service Manager


An experienced Customer Service Manager with experience in the EMEA market is required by a leading technology company in Hemel Hempstead. You’ll be managing a small team of five Customer Support Administrators providing telephone / email technical support to businesses and End-Users. You’ll control and manage Customer satisfaction ensuring that all escalations are dealt with in a timely and satisfactory manner.

CV Screen is currently recruiting for a leading technology firm who provide Audio Visual products globally and employ over 150 staff. They offer an excellent package with a salary of £37,000 and includes Medical Insurance, Dental cover, Pension and 25 days+ holiday based on service.

- Client –
CV Screen is recruiting for a leading Technology business who provide Audio Visual products globally have been established for over 20 years and who employ over 150 staff.

Required skills:

Previous experience as a Customer Service Manager with experience of the EMEA Market.

Excellent computer skills including Word, Excel, PowerPoint, and any ERP systems would be highly desirable.

Knowledge of the EMEA Import / Export process.

This role will include travel across the EMEA.

Salary
to £37,000

Medical Insurance, Dental cover, Pension and 25 days+ holiday based on service

Location
Hemel Hampstead / Hertfordshire
Commute from Watford / Luton / St Albans / High Wycombe / Amersham

To apply
Please email your CV through to Matt Sylvester of CV Screen in strict confidence.

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk




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